The new SAP Services and Support e book describes SAP's choices in a transparent, comprehensible way and addresses variations between the requirements of recent clients and expert buyers.
Now that’s sorted, then how about a approach of motion to ensure you’re included for up coming time? Rather simply just, our Support Offers are there to guard you and stay away from any SOS calls. We become an extension of you along with the workforce, your own personal IT assistance Office on contact and ready to go.
You only have to start SAP Company Connector just in case the community link is not really still in connected position.
Aid with Consumer Administration for example S-person management, authorization inquiries or password reset support
SAP's predictive and preventative support functions and functionalities help take care of challenges ahead of they happen. Illustrations include things like:
choice to subscribe to typical updates about outage events and its resolution until finally the outage has become settled.
The adjustment will not depict a rise in record rates for SAP support choices. Affected prospects and partners will be notified in get more info accordance Along with the respective regionally agreed contractual stipulations. Read the complete assertion in English or German.
Specialist Chat for VAR-d support associates as well as their conclusion customers A features permitting VAR-sent support companions to work with Pro Chat for his or her stop prospects' programs is at this time not out there.
You can down load the SAP products that are connected to your S-consumer ID. Downloading files needs the Software program Obtain authorization; to request it, Get hold of a user administrator in your organization.
We don't just grow with you, we guarantee we’re a driving force powering it. We rejoice your successes and just take your IT to the following level with it.
Observe: Services requests are supposed for program responsibilities inside your cloud click here merchandise, which might be unrelated to surprising assistance delays or disruptions.
Support Level Reporting can be used as a supplement to SAP EarlyWatch Inform to improve your reporting abilities with regard to non-typical EWA report content and buyer-unique more info notify thresholds for reporting.
Constructed-In Support gives you proactive and customized tips from inside your product, will give you guided access to SAP know-how and support experts, and minimizes hard work to get support tailor-made to the SAP Alternative.
Hardcat’s EAM Alternatives enable academic establishments to streamline upkeep procedures, keep track of inventory and be certain compliance with safety specifications.